Cloud Phone and VoIP: Differences and Collaborative Use

Cloud Phone and VoIP (Voice over Internet Protocol) are technologies related to communication over the internet. Although both systems primarily use online networks, they have different concepts and functionalities.  This article will explain the differences between Cloud Phone and VoIP, including their interoperability.

What is Cloud Phone?

Cloud Phone is a phone system that operates on a cloud platform without the need for traditional phone hardware.  The devices used can be smartphones, computers, or any device that can connect to the internet.

Cloud Phone does not only serve the purpose of making or receiving calls, but also supports comprehensive features such as cloud data storage, call recording, and synchronization with various devices.

What is VoIP?

VoIP is a technology that allows you to make phone calls over the internet instead of using traditional telephone networks.  The VoIP system converts voice into digital data and transmits it over the internet to the destination, making calls cheaper than using landlines or mobile phones.

VoIP can be used through applications such as Skype, Zoom, Microsoft Teams, and other internet phone services.

Main differences

Infrastructure

• Cloud Phone is a comprehensive phone solution that operates on the cloud and can use VoIP as part of its infrastructure.
• VoIP is merely a technology used for internet calls, excluding the phone number management features that Cloud Phone offers.

Features and Capabilities

• Cloud Phone has a variety of features, such as an automated answering system, voice recording, call forwarding, and phone number management.
• VoIP focuses on transmitting voice data over the internet. It may have basic features such as calling through applications and free calls between users on the same system.

Supported devices

• Cloud Phone can work on smartphones, computers, and devices connected to the internet through the specified platform.
• VoIP can be used through specialized software or VoIP-compatible phones.

Management and usage

• Cloud Phone provides the ability to manage the phone system from a central location, suitable for businesses that want to control all communications.
• VoIP is a technology that helps reduce call costs, but system management may depend on a platform or Additional solutions

The integration of Cloud Phone and VoIP

Although Cloud Phone and VoIP are different, both can work together. Cloud Phone can use VoIP technology as the main channel for calls, which helps reduce communication costs and makes it easier to expand the phone system.

Organizations that need a flexible phone solution may use Cloud Phone, which integrates VoIP into the system, allowing them to make calls over the internet without investing in traditional phone infrastructure.

Cloud Phone is a phone system that operates on the cloud and has comprehensive management features, while VoIP is a technology that enables calls over the internet. The combined use of both can enhance communication efficiency, especially in the business sector, which seeks to reduce costs and increase flexibility in phone management.