2023-09-06 11:19:12
Future POS
Buyers and retailers are ready for digital innovation.
Shopper
82% of smartphone users say they research on their phone about products they are about to buy in stores.
8 out of 10 global consumers use a computer, smartphone, tablet or digital technology in-store while shopping.
85% of shoppers are more likely to buy a product in a store that Offer personalized coupons and special offers.
59% of shoppers who have experienced personalization believe it significantly influenced their purchase.
retailer
62% of retailers agree that understanding the customer experience in store is important to making holistic customer decisions.
1 in 2 retailers It will increase spending to expand the payment options accepted at POS over the next 12 months.
3 out of 4 retailers Will increase mobile spending in stores over the next 12 months
62% of retailers say customer identification is a top priority for customer engagement.
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