2023-09-05 11:06:58
Cloud ERP facts
SaaS/Cloud ERP Customer Satisfaction VS On-Premise ERP
Which of the following best describes your ERP system?
22% Software as a Service (SaaS)/Cloud model
60% Legacy hardware/software in-house
18% do not have an ERP
An audience with an ERP system was asked the following questions.
You will recommend your ERP system to your friends. colleague or a competitor?
98% would recommend SaaS/Cloud VS 59% would not recommend the software.
Cloud ERP seems to stand out. You should tell your friends and competitors.
What is the percentage of users authorized by employees?
Average 74% vs. Average 36%
Make everyone understand Collaborative results in 3Ps:
Productivity. Profitability. Previously unexpected possibilities.
accessibility
What percentage of ERP users are allowed suppliers to access?
60% SaaS/Cloud vs. 14% Software
Grant limited access to your ERP system. and keep an eye on the supplier's scorecard.
ERP users that allow customers to access
SaaS/Cloud 42% vs. 11% Software
Keep your customers happy and informed by allowing them to view the status of their shipments.
What about customization?
Is it easy to customize the ERP system's functionality?
Cloud ERP is suitable for work as it changes. When your business changes
61 % SnaS/Cloud
26% Software
Is it easy to upgrade the functionality of the ERP system?
73% SaaS/Cloud
26% Software
Cloud ERP is continuously updated. So there are no system upgrades to disrupt your business.
Have you experienced increased customer satisfaction with your ERP system?
75% SaaS/Cloud
45% Software
Cloud ERP helps businesses see what's going on in their business.
so they can see where their business is going.
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